Frequently Asked Questions
If I join today, when will I get access to the site?
Right away! Just click on the sign-in button at the top of the page and log in with the same email address/username and password you created when joining.
I'm a beginner. Where do I start?
Our professional photography instructors are here to help you. Please answer this 2-minute quiz, and we’ll get back to you with a personalized suggestion on where to start:
Can I upgrade my existing membership?
Yes! If you choose to upgrade your Monthly subscription to Unlimited, you will just pay a prorated amount on the day of the change and gain immediate access to all your new features!
Please make sure to log in to your membership account before checking out!
What is included in the Membership?
The Monthly membership includes access to all premium tutorials and workshops (browse them here)
What is NOT included:
- Premium Courses and Stock images listed here: Online Store
- Certification Program “The Complete Guide To Product Photography“
How often do you release new content?
We release new content on a regular basis. This includes new workshops every month, along with weekly Live Talks on our YouTube channel.
For future events and releases, please visit our Events page.
Can I access classes from any computer or device?
Yes, absolutely! Photigy memberships allow you to log in and start learning anytime, anywhere, from any type of device. Our school is mobile-friendly.
No. Every video on Photigy is provided via variable rate streaming from our global content delivery network; you must have Internet access to watch our classes.
You can access your membership details by going to your My Account page and clicking on the “Subscriptions” menu option. If you choose to cancel your membership, you will still have access to your account until your membership expires.
Yes, of course! We have members from all over the world. All prices listed are in US dollars (USD), so please be aware of your country’s conversion rates before purchase or renewal.
We’re happy to help. You can chat with a Photigy representative using the pop-up (chat icon) on the bottom right, or send questions using the Contact Us form.
